Privacy notice

Notice pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR). Last updated November 2026.

Who processes your data

The data controller is MetalPro Solutions S.r.l., registered office Via Comunella 6, 48123 Ravenna (RA), Italy, VAT IT02797510399. For any request about your data you can write to commerciale@metalprosolutions.it or to the certified email metalprosolutionssrl@pec.it.

What data we process

• The data you send us through the forms or by email, namely name, company, role, email address, phone number, the content of your request and any attachments (drawings, photos, technical documents).
• The technical browsing data that the website hosting service records automatically for security and operation, such as IP address and time of access.

The website uses no profiling cookies and no analytics tools that identify you. If you choose to turn the background music on or off, your browser stores only this preference, without sending it to us.

Why we process it and on what legal basis

• To answer your requests, prepare quotations and offers and manage orders. The legal basis is the performance of pre-contractual measures and of the contract (Art. 6(1)(b) GDPR).
• To assess applications from workshops and hauliers who want to join the MetalPro network. The legal basis is our legitimate interest in selecting our partners (Art. 6(1)(f) GDPR).
• To comply with legal obligations, for example tax and accounting obligations, when a business relationship starts (Art. 6(1)(c) GDPR).
• For the security and operation of the website, in the legitimate interest of the controller (Art. 6(1)(f) GDPR).

Who we share it with

• Technical service providers that allow us to work, namely the email service and the website hosting service, appointed as data processors where required.
• Network workshops receive only technical data, namely drawings and specifications without your company name and logo and without your contact details.
• Our accountant and public authorities, only when required by law.

We do not sell or transfer your data to third parties for marketing purposes.

Transfers outside the European Union

The website hosting service may process technical browsing data outside the European Union. In this case the transfer takes place with the safeguards provided by Articles 44-49 GDPR.

How long we keep it

• Requests that do not turn into a business relationship, for 24 months from the last contact.
• Documents of a business relationship, for 10 years, as required by Article 2220 of the Italian Civil Code.
• Technical browsing data, for the period set by the hosting service for security and operation.

Your rights

At any time you can ask to access your data, correct it, delete it, restrict its processing, receive it in a readable format or object to processing based on legitimate interest (Articles 15-22 GDPR). Just send an email to commerciale@metalprosolutions.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the supervisory authority of your country.

Providing your data

Providing your data is optional. Without contact details and the essential technical information, however, we cannot answer you or prepare a quotation.

We do not take decisions based solely on automated processing that produce legal effects concerning you.